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Downtime : gaia.rumahweb.com

Datacenter yang digunakan oleh gaia.rumahweb.com (US Server) pagi ini mengalami issue dengan power/kelistrikan sehingga beberapa rak pada datacenter tersebut tidak dapat diakses -termasuk rak yang digunakan oleh gaia.rumahweb.com.

Saat ini, kami sedang menunggu rilis dari pihak datacenter untuk mendapatkan detail dari masalah yang terjadi.

Mohon maaf atas ketidaknyamanan yang ditimbulkan oleh kejadian ini.

Update 1:

Yesterday at approximately 2:14pm CST, CoreSite experienced a brief, one-second outage at the company’s data center located at 427 S. LaSalle in downtown Chicago.
The event occurred during a scheduled, annual UPS maintenance process that required the UPS to be transferred from normal operation to “maintenance bypass.”
Preliminary indications show the main switchboard supplying power to the critical load detected an “under- frequency condition” alarm, which resulted in the ATS (automatic transfer switch) transferring back to utility power and a one-second interruption of critical power. The cause of the “under frequency condition” has been identified as a failed generator.
The generator in question has been removed for immediate, emergency maintenance. As a result, emergency power is being provided by an alternate generator at this time.
All scheduled UPS maintenance has been halted until the emergency generator in question can be repaired and fully-tested, estimated by close of business tomorrow.
CoreSite management sincerely apologizes for any disruption in service this may have caused. A Request for Outage providing additional information on this event is being generated and will be sent out as quickly as possible.

Kesimpulan : Pihak datacenter kami memang berencana melakukan maintenance UPS. Selama maintenance UPS berlangsung, seharusnya kelistrikan dicatu oleh generator utama.
Namun ternyata generator tersebut tidak berjalan dengan semestinya, mengakibatkan listrik pada rack server mati. Saat ini server dicatu oleh generator yang lain dan secara bertahap listrik pada rack akan dinyalakan kembali.

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